Salesforce Dictionary - Free Salesforce GlossarySalesforce Dictionary
DictionaryEEinstein Analytics
AnalyticsAdvanced

Einstein Analytics

Einstein Analytics was a Salesforce analytics and business intelligence platform that provided advanced data visualization, predictive insights, and AI-powered dashboards.

§ 01

Definition

Einstein Analytics was a Salesforce analytics and business intelligence platform that provided advanced data visualization, predictive insights, and AI-powered dashboards. It was first rebranded to Tableau CRM and later renamed again to CRM Analytics. The platform is now known as CRM Analytics and is natively integrated into Salesforce with Tableau-based technology.

§ 02

In plain English

👋 Study buddy

Einstein Analytics was Salesforce's analytics platform for advanced data visualization and AI-powered insights. It got renamed to Tableau CRM and then renamed again to CRM Analytics. So if you see any of those three names, they're all referring to the same evolving product.

§ 03

Worked example

scenario · real-world use

Pinemoor Capital's analytics team built dashboards on Einstein Analytics in 2020. Salesforce renamed Einstein Analytics to Tableau CRM in 2021, then renamed it again to CRM Analytics in 2024. The company's dashboards continued working through both renames; the underlying technology evolved (Tableau-based engine), but the analytics assets and workflows persisted. Internal documentation references all three names depending on when each piece was written. The current name is CRM Analytics; "Einstein Analytics" appears mostly in legacy training materials.

§ 04

Why Einstein Analytics matters

Einstein Analytics was Salesforce's analytics and business intelligence platform for advanced data visualization, predictive insights, and AI-powered dashboards. It was originally called Wave Analytics, then rebranded to Einstein Analytics to align with Salesforce's AI branding, then renamed Tableau CRM after the Tableau acquisition, and most recently rebranded again to CRM Analytics. All of these names refer to the same evolving product line.

CRM Analytics (the current name) provides capabilities beyond standard Salesforce reports and dashboards, including dataflows and recipes for transforming data, lenses for exploration, dashboards with rich visualizations, predictive analytics features, and integration with the broader Tableau ecosystem. It's a separate product layered on top of Salesforce, with its own learning curve and licensing. Knowing the rebranding history matters when reading documentation, blog posts, or training materials, since each name refers to the same product at different points in time.

§ 05

How organizations use Einstein Analytics

MarketPulse

Uses CRM Analytics (formerly Einstein Analytics) for advanced sales pipeline analysis that goes beyond what standard Salesforce reports can do.

Apex Analytics

Built complex dataflows and dashboards in CRM Analytics for executive-level insights, taking advantage of features that standard reports lack.

SilverLine Corp

Treats older Einstein Analytics references in documentation as the same product as today's CRM Analytics, just under an older name.

§

Trust & references

This term has been renamed to CRM Analytics.

View current page
Was this entry helpful?
Help us write better definitions. Quick reactions or detailed edit suggestions.
§

Test your knowledge

Q1. What is Einstein Analytics?

Q2. What's the current name of the product?

Q3. What does CRM Analytics provide beyond standard reports?

§

Discussion

Loading…

Loading discussion…