DMCA & copyright

Our position

Salesforce Dictionary, published by KineticBit Inc., writes its own definitions, examples, and tutorials. We cite official Salesforce documentation and other reputable sources, and we link out rather than copy. If you believe material on this site reproduces your copyrighted work without permission, the procedure below lets us address it quickly.

Filing a DMCA takedown notice

Under 17 U.S.C. § 512(c)(3), a valid notice must include all of the following:

1. A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
2. Identification of the copyrighted work claimed to be infringed. If multiple works are covered, a representative list is acceptable.
3. Identification of the material that is claimed to be infringing, with enough detail for us to locate it. Include the full URL of the page in question.
4. Your contact information: name, address, phone, and email.
5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorised to act on their behalf.

Send the complete notice to our designated copyright agent below. Incomplete notices may delay or prevent removal.

Designated copyright agent

Name: Dipojjal Chakrabarti
Role: Designated copyright agent, KineticBit Inc.
On behalf of: KineticBit Inc., publisher of Salesforce Dictionary
Email: support@salesforcedictionary.com (please use the subject line “DMCA Notice”)

We aim to acknowledge valid notices within 5 business days and to act on them within 10 business days.

Counter-notice

If material you posted was removed because of a DMCA notice and you believe the removal was a mistake or misidentification, you can file a counter-notice under 17 U.S.C. § 512(g)(3). A valid counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location where it appeared before removal.
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification.
4. Your name, address, phone, and a statement that you consent to the jurisdiction of the federal court in your district (or, if outside the US, any judicial district in which we may be found), and that you will accept service of process from the original complainant.

On receipt of a valid counter-notice, we will forward it to the original complainant. If they do not file a court action within 10 business days, the removed material may be restored.

Repeat infringers

We terminate accounts and remove content from contributors who repeatedly infringe copyright, in line with section 512(i) of the DMCA.

Bad-faith notices

Filing a knowingly false DMCA notice or counter-notice can carry significant legal penalties under 17 U.S.C. § 512(f). Please file in good faith.

See also our Disclaimer and Editorial Policy.