Privacy policy

Who we are

Salesforce Dictionary is published and operated by KineticBit Inc., a company incorporated in Ontario, Canada. KineticBit Inc. is the organisation responsible for the personal information described in this policy, and is the data controller for the purposes of applicable privacy law, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). In this policy, “we”, “us”, and “our” mean KineticBit Inc.

You can reach our privacy contact at support@salesforcedictionary.com.

Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (salesforcedictionary.com) and mobile applications.

Information We Collect

We collect minimal information to provide you with the best experience:

• Usage Data: We may collect anonymous usage statistics such as pages viewed, features used, and general interaction patterns to improve our website and apps.
• Device Information: We may collect basic device information such as device type, operating system version, browser type, and app version for compatibility and troubleshooting purposes.
• Contact Information: If you choose to contact us via the contact form or email, we collect the information you voluntarily provide (name, email address, and message content).
• Newsletter Subscription: If you subscribe to our weekly newsletter, we collect your name and email address. This information is stored in our local database and emails are sent directly from our server. We do not share your subscription data with any third-party email service.
• Local Storage: On our mobile apps, your favorites, study progress, quiz scores, and theme preferences are stored locally on your device and are not transmitted to our servers. On our website, we use browser local storage to save your theme preference.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and mobile applications
• Analyze usage patterns to enhance content and features
• Respond to your inquiries and support requests
• Send you our weekly newsletter if you have subscribed
• Ensure technical functionality and security

Cookies and Tracking Technologies

Our website uses Google Analytics to help us understand how visitors interact with our content. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We also use browser local storage to save your theme preference (light or dark mode). This data stays on your device and is not transmitted to our servers.

Data Storage and Security

We do not store personal data on external servers beyond what is necessary to operate our website. On mobile apps, your study progress, favorites, and preferences are stored entirely on your device. We implement reasonable security measures to protect any information transmitted to us through contact forms or email.

Third-Party Services

Our website and apps may use third-party services including:

• Google Analytics: For anonymous website usage analytics
• Salesforce Lightning Design System (CDN): For website styling, served via cdn.jsdelivr.net

These services may collect anonymous data in accordance with their own privacy policies. We do not sell, trade, or share your personal information with third parties for marketing purposes.

Children’s Privacy

Our website and apps are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Your Rights

You have the right to:

• Access any personal information we hold about you
• Request deletion of your personal information
• Opt out of analytics tracking
• Unsubscribe from our newsletter at any time via the unsubscribe link in every email, or by contacting us at support@salesforcedictionary.com
• Clear all locally stored data by clearing your browser data or uninstalling our mobile apps

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise any of the rights described above, please contact us at:

KineticBit Inc.
support@salesforcedictionary.com