Comment, Chatter

A Comment in Chatter is a reply to a Chatter post in the feed. Users can comment on posts to continue a conversation, provide additional information, mention other users with @, attach files, and add links. Comments appear threaded beneath the original post and contribute to the collaborative discussion on records, groups, or user profiles.

A Chatter Comment is a reply to a Chatter post in the feed. Comments appear threaded beneath their parent post, supporting back-and-forth conversations on specific topics, records, or group discussions. Comments can include text, @-mentions of other users, file attachments, links, and rich text formatting. They behave the same way regardless of whether the parent post is on a record's feed, in a group, on a user profile, or on the main Chatter tab.

Comments are the conversational backbone of Chatter, turning posts from one-way announcements into discussions. Mentioning someone in a comment with @-mention notifies them, which is how people draw colleagues into conversations they should be part of. Comments are also fully searchable and reportable, making them a useful collaboration record over time. Some orgs treat Chatter Comments as the primary way to capture decisions and discussions on records, replacing the email threads that used to disappear into individual inboxes.