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Pillar · Industry Cloud

Industries Cloud: the vertical-specific Salesforce stack

Industries Cloud (formerly Vlocity) is the family of pre-built Salesforce solutions for Financial Services, Health, Communications, Public Sector, Manufacturing, Energy, and Media. This pillar explains what each cloud actually contains and when buying vertical beats building horizontal.

By Dipojjal Chakrabarti · Editor, Salesforce DictionaryLast updated May 4, 2026

Why Industries Cloud exists

Sales Cloud + Service Cloud are intentionally generic. Industries Cloud adds the data model, OmniStudio screens, business rules, and integration patterns that every player in a regulated vertical eventually rebuilds. Buying it shaves 6-12 months off a greenfield build.

OmniStudio is the common runtime

Across every Industries Cloud, OmniStudio (FlexCards, OmniScripts, Integration Procedures, DataRaptors) is the layer that glues custom UI to Salesforce data. Mastering OmniStudio matters more than mastering any single industry cloud.

Related dictionary terms

AI

Agentforce 360

Data

Data 360

CPQ + Revenue

Revenue Cloud

Service

Service Cloud

Sales

Sales Cloud

Marketing

Marketing Cloud