Definition
DataRaptor is an OmniStudio tool that enables reading, transforming, and writing Salesforce data in real-time. It serves as a lightweight, configurable data integration layer that can extract data from Salesforce objects, apply transformations, and persist changes back without requiring custom Apex code.
Real-World Example
the Salesforce admin at FreshStart Inc. uses DataRaptor to automate a multi-step process that previously required three different people to complete manually. DataRaptor now handles the entire sequence in seconds, sending notifications at each step and logging every action for audit purposes.
Why DataRaptor Matters
DataRaptor is a tool in Salesforce OmniStudio that provides a configurable data integration layer between OmniStudio components (like OmniScripts and FlexCards) and Salesforce data. There are several types: DataRaptor Extract (reads data from Salesforce objects), DataRaptor Transform (transforms data structure), DataRaptor Load (writes data back to Salesforce), and DataRaptor Turbo Extract (a faster, simpler extract for performance-critical reads). Each is configured declaratively rather than written in Apex.
DataRaptor is the recommended way to interact with Salesforce data from OmniStudio because it keeps the integration declarative and maintainable. Rather than writing Apex remote actions for every data operation, admins can configure DataRaptors that handle reads, transforms, and writes through a UI-based mapping. This makes OmniStudio apps faster to build and easier to maintain, especially for teams that include configurators and admins alongside developers. DataRaptors can be combined with Integration Procedures for more complex orchestration that spans multiple data operations.
How Organizations Use DataRaptor
- •Quantum Labs — Built an OmniScript that uses DataRaptor Extract to read customer data, DataRaptor Transform to reshape it for the UI, and DataRaptor Load to save user input back. The whole flow is declarative with no Apex needed.
- •TerraForm Tech — Uses DataRaptor Turbo Extract for performance-critical reads in customer-facing OmniStudio apps. The Turbo variant cut response times noticeably compared to standard Extract.
- •CodeBridge — Trained their admin team to build DataRaptors for routine OmniStudio data operations. This took the data layer work off the developer team and let admins move faster on customer requests.