Sharing, Chatter
In Chatter, Sharing (as an action on a feed post) lets a user re-surface an existing post to another audience - a Chatter group, a record's feed, or their own profile feed - so people outside the original post's scope see it.
Definition
In Chatter, Sharing (as an action on a feed post) lets a user re-surface an existing post to another audience - a Chatter group, a record's feed, or their own profile feed - so people outside the original post's scope see it. Unlike a Comment (which stays on the original post) or a Like (which is a reaction), Sharing propagates the post to a new feed context while preserving a reference back to the original.
In plain English
“Sharing in Chatter is like retweeting or reposting: someone posted something useful in one place, and you push it out to another Chatter group, record, or your own feed so a wider audience sees it. Unlike liking or commenting, Sharing actually puts the post in front of a new audience.”
Worked example
At Cascade Automotive, a field engineer posts a fix in a regional technicians' Chatter group for a recurring diagnostic issue. A lead tech recognizes it as org-wide relevant, clicks Share, and reposts to the "All Service - Announcements" group. Technicians who weren't in the regional group now see the fix in a feed they do follow. The original post stays intact; the shared version links back to the source, so readers can see where it came from and comment in either thread.
Why Sharing, Chatter matters
Sharing is the Chatter action that propagates a post from one feed to another. Users can share a post to another Chatter group, to a specific record feed (e.g., an Account), to their own profile feed, or back to their followers. Sharing preserves the link to the original post - reactions and comments remain distinguishable between the original and the shared version, and the shared post shows provenance. Admins control who can share via the Chatter user-interface settings and Chatter-specific permissions.
Sharing vs. Repost is worth clarifying: older Chatter UIs exposed a Repost action that behaved similarly; Share is the modern label. Sharing plays a complementary role to Chatter Groups (the primary scope for collaboration), Follow (subscription to a feed), and Topics (content tagging). Mature Chatter adoption programs train users to share selectively - over-sharing floods feeds and degrades signal; deliberate sharing elevates the best content to the audiences that need it.
How organizations use Sharing, Chatter
Service leads share technician-group posts with org-wide announcements groups to propagate best-practice fixes across regions.
Editors share Chatter posts from individual project groups to a 'Cross-team Highlights' group so the wider company sees work they wouldn't otherwise discover.
Uses Share deliberately on high-impact record-feed posts (for example, major RFP wins) to broadcast wins from the opportunity's feed to the Sales All-Hands group.
Test your knowledge
Q1. Can a Salesforce admin configure Sharing, Chatter without writing code?
Q2. Why is understanding Sharing, Chatter important for Salesforce admins?
Q3. In which area of Salesforce would you typically find Sharing, Chatter?
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