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Sharing, Chatter

In Chatter, Sharing (as an action on a feed post) lets a user re-surface an existing post to another audience - a Chatter group, a record's feed, or their own profile feed - so people outside the original post's scope see it.

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Definition

In Chatter, Sharing (as an action on a feed post) lets a user re-surface an existing post to another audience - a Chatter group, a record's feed, or their own profile feed - so people outside the original post's scope see it. Unlike a Comment (which stays on the original post) or a Like (which is a reaction), Sharing propagates the post to a new feed context while preserving a reference back to the original.

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In plain English

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Sharing in Chatter is like retweeting or reposting: someone posted something useful in one place, and you push it out to another Chatter group, record, or your own feed so a wider audience sees it. Unlike liking or commenting, Sharing actually puts the post in front of a new audience.

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Worked example

scenario · real-world use

At Cascade Automotive, a field engineer posts a fix in a regional technicians' Chatter group for a recurring diagnostic issue. A lead tech recognizes it as org-wide relevant, clicks Share, and reposts to the "All Service - Announcements" group. Technicians who weren't in the regional group now see the fix in a feed they do follow. The original post stays intact; the shared version links back to the source, so readers can see where it came from and comment in either thread.

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Why Sharing, Chatter matters

Sharing is the Chatter action that propagates a post from one feed to another. Users can share a post to another Chatter group, to a specific record feed (e.g., an Account), to their own profile feed, or back to their followers. Sharing preserves the link to the original post - reactions and comments remain distinguishable between the original and the shared version, and the shared post shows provenance. Admins control who can share via the Chatter user-interface settings and Chatter-specific permissions.

Sharing vs. Repost is worth clarifying: older Chatter UIs exposed a Repost action that behaved similarly; Share is the modern label. Sharing plays a complementary role to Chatter Groups (the primary scope for collaboration), Follow (subscription to a feed), and Topics (content tagging). Mature Chatter adoption programs train users to share selectively - over-sharing floods feeds and degrades signal; deliberate sharing elevates the best content to the audiences that need it.

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How organizations use Sharing, Chatter

Cascade Automotive

Service leads share technician-group posts with org-wide announcements groups to propagate best-practice fixes across regions.

Bluebird Publishing

Editors share Chatter posts from individual project groups to a 'Cross-team Highlights' group so the wider company sees work they wouldn't otherwise discover.

Redline Defense

Uses Share deliberately on high-impact record-feed posts (for example, major RFP wins) to broadcast wins from the opportunity's feed to the Sales All-Hands group.

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