Feed Filter, Chatter
A Feed Filter in Chatter is a per-user UI filter that narrows what posts appear in the Chatter feed view.
Definition
A Feed Filter in Chatter is a per-user UI filter that narrows what posts appear in the Chatter feed view. Standard filters include All Updates, To Me (posts mentioning the user), Bookmarked, Most Recent, and feed-specific filters on individual record pages. Custom filters can be configured by admins to surface specific post types, post authors, or related-record contexts.
Feed Filters are a UI convenience, not a security control. They do not change what records the user can see; they just hide posts that would otherwise appear in the feed. The user can switch filters at any time to see different views of the same underlying feed data. Feed Filters live in the feed component''s dropdown menu in Lightning Experience and in similar dropdowns in Classic and the mobile app.
How Feed Filters work in Chatter
Standard Feed Filters
Salesforce includes several built-in Feed Filters. All Updates: every post visible to the user. To Me: posts that @mention the user or are on records the user owns. Bookmarked: posts the user explicitly bookmarked. Most Recent: posts sorted by most recent comment. Each filter applies to the active feed view; they do not modify the underlying data.
Record-specific feed filters
On record pages (Account, Opportunity, Case), the Chatter feed has its own filters: Posts to This Record (only posts on this record), Posts About This Record (posts that @mention this record from elsewhere), All Updates (both). Record-specific filters are how users focus on the conversation happening on a single record.
Custom Feed Filters
Salesforce supports custom Feed Filters defined as record-page customizations or feed-component configurations. Admins can add filters that show only specific post types (Polls, Questions, File Attachments) or filter by author. Custom filters appear in the feed dropdown alongside the standard ones.
Filter persistence and user preferences
The user''s last-selected filter persists across sessions for the same feed. A user who filters to To Me on the Chatter Home page sees that filter applied next time they visit. Different feeds (Chatter Home, individual record pages, Group pages) have independent filter selections.
Feed Filters in Experience Cloud communities
Experience Cloud sites support a subset of Feed Filters. The available filters depend on the site''s template and component configuration. Customer-facing communities typically expose fewer filters than internal Chatter to keep the UX simple; partner communities often have richer filter sets.
Mobile app Feed Filters
The Salesforce mobile app supports Feed Filters with a different UI: a tab-style switcher at the top of the feed. Standard filters are the same; custom filters defined for desktop are not always exposed in mobile depending on the version.
Reporting versus Feed Filters
Feed Filters affect what users see in the UI; reports against FeedItem are unaffected. A report on FeedItem queries the underlying data directly; feed filters only filter the rendered display. For analytics on feed activity, use reports; for user-facing exploration, use filters.
How to configure or use Feed Filters in Chatter
Using Feed Filters takes one click per filter switch. Configuring custom Feed Filters is a Lightning App Builder task that adds new options to the dropdown.
- Open the feed
Navigate to a feed: Chatter Home, a record page, or a Group page. The feed appears with the current filter applied.
- Click the filter dropdown
At the top of the feed component, click the filter selector. The dropdown shows available filters: All Updates, To Me, Bookmarked, and any custom filters configured for this page.
- Pick a filter
Click the filter you want. The feed reloads with only matching posts. The selection persists until you change it.
- Add custom Feed Filters (admin)
In Lightning App Builder, open the record page or app page with the feed component. Edit the feed component''s properties. Add a custom filter with a name, post-type filter, and author filter. Save and activate the page.
- Configure filter visibility per profile (admin)
Use component visibility rules to show different filter sets to different profiles. Admins might see All Updates; customer-community users see only Posts I Can Reply To.
- Test the experience
As a sample user with the relevant profile, confirm the right filters appear in the dropdown and that each filter shows the expected posts.
Default filter. Shows every post visible to the user.
Posts that @mention the user or are on records the user owns.
Posts the user explicitly bookmarked.
Sorted by most recent comment activity.
Filters configured per page in Lightning App Builder for specific post types or authors.
- Feed Filters are UI-only. They do not change security; users still see all posts they have access to, just filtered for display.
- Custom filters require Lightning App Builder configuration. Setting them up org-wide requires a page-by-page rollout.
- Filter selection persists per feed. Switching pages does not carry the filter; the new feed remembers its own last selection.
- Mobile app may not expose all custom filters. Configure for desktop first; verify mobile experience separately.
Trust & references
Straight from the source - Salesforce's reference material on Feed Filter, Chatter.
- Feed Filters in ChatterSalesforce Help
About the Author
Dipojjal Chakrabarti is a B2C Solution Architect with 29 Salesforce certifications and over 13 years in the Salesforce ecosystem. He runs salesforcedictionary.com to help admins, developers, architects, and cert/interview candidates sharpen their fundamentals. More about Dipojjal.
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