Question 1

What is Chatter Mobile in Salesforce?

Accepted Answer

Chatter Mobile was Salesforce's standalone iOS and Android app for the Chatter feed, built so people could read posts, comment, and follow group conversations from a phone. It shipped as its own download, separate from Salesforce's early mobile CRM clients.
It no longer exists. Salesforce announced Salesforce1 in November 2013 as one mobile app for everything, wiring Chatter in through the Chatter REST API instead of shipping a second icon. That app is now the Salesforce mobile app, and its Chatter tab is where mobile feed work happens.

Question 2

Can you explain Chatter Mobile in plain English?

Accepted Answer

Chatter is the message board inside Salesforce. Years ago it had its own phone app, just for reading and writing those messages. Salesforce got rid of that separate app and put the message board inside its main phone app instead. Same posts, one fewer icon on your home screen.

Question 3

What is a real example of Chatter Mobile?

Accepted Answer

A regional distributor is rewriting an onboarding runbook from 2016. Step 4 still reads: install Chatter Mobile from the App Store and follow the Renewals group. The new rep searches the store and finds nothing. The admin rewrites it for the Salesforce mobile app: open it, tap the App Launcher, choose Chatter, open What I Follow, then tap Join on the Renewals group. She adds a check above it: the org she tested in had Chatter switched off, the Summer '26 default. Then she has the rep enable push for Someone @mentions your group.

Question 4

What is the most important tip for working with Chatter Mobile?

Accepted Answer

Nothing to install: the Salesforce mobile app carries the Chatter tab. But on an org created in Summer '26 or later, Chatter ships off by default. Check Setup.

Question 5

What became of the standalone Chatter Mobile app?

Accepted Answer

Salesforce1 took over as one mobile client with the feed built in, and it was later renamed the Salesforce mobile app. Keep two questions apart on the Slack option. The old app was not folded into Slack, which Salesforce acquired years afterward and which never absorbed it. Where Salesforce steers collaboration in 2026 is a separate matter, and there Slack does win: new orgs get Salesforce Channels enabled and Chatter off.

Question 6

Which action is NOT available in the Chatter tab of the Salesforce mobile app?

Accepted Answer

Salesforce documents the mobile gaps explicitly: rich text and code snippets cannot be applied when posting, multiple attachments are not supported, posts cannot be shared, and Chatter messages are unavailable. Liking, commenting, mentioning, and reading group feeds all work normally, which is why the gaps catch people by surprise rather than blocking them.

Question 7

An onboarding doc from 2016 tells a new hire to install Chatter Mobile. What is the correct instruction today?

Accepted Answer

Chatter Desktop and Chatter Messenger were both retired in 2018, so neither is a fallback for a phone. The Salesforce mobile app comes from the App Store and Google Play, and Chatter appears inside it as a tab. Check the org before you send that instruction, though: in orgs created in Summer '26 and later Chatter is off until an admin enables it under Chatter Settings in Setup. Retired apps are not re-enabled by support.

Chatter Mobile

Definition

In plain English

Worked example

How a separate Chatter app became one tab

What the standalone app actually did

Why two apps stopped making sense

What mobile Chatter gives up

Reading the old name in old material

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