Salesforce Retires 24 Certs | Salesforce Dictionary

Salesforce Retires 24 Certs, Renames 16 More

Salesforce published the certification retirement list. Twenty-four credentials are going away. Sixteen more are getting new names. If your name is on either list, the clock is already running. Registration for retiring exams closes July 24, 2026. The last day to sit one is August 31, 2026. The credentials officially retire February 1, 2027. The renames take effect July 24, 2026. Here is the complete picture and what you should do before the deadlines pass.

This is the largest single cleanup of the certification catalog in years. It hits CPQ, Marketing Cloud, MuleSoft, nonprofit, and a long tail of Accredited Professional badges tied to industry clouds. The renames are almost entirely an Agentforce rebrand, which tells you exactly where Salesforce thinks the product is going. Salesforce Ben broke down the full list, and Salesforce Time confirmed the rename pattern.

The 24 Certifications Being Retired

These all retire February 1, 2027. Grouping them by product makes the strategy easier to read.

CPQ and revenue tooling (3):

• Salesforce Certified CPQ Administrator
• CPQ and Billing Consultant Accredited Professional
• Salesforce Certified Industries CPQ Developer

Marketing Cloud (4):

• Salesforce Certified Marketing Cloud Account Engagement Consultant
• Marketing Cloud Advanced Cross Channel Accredited Professional
• Marketing Cloud Intelligence Accredited Professional
• Marketing Cloud Personalization Accredited Professional

MuleSoft (2):

• Salesforce Certified MuleSoft Catalyst Consultant
• Salesforce Certified MuleSoft Hyperautomation Developer

Order Management (2):

• Order Management Administrator Accredited Professional
• Order Management Developer Accredited Professional

Industry cloud Accredited Professionals (8):

• Consumer Goods Cloud: Trade Promotion Management Accredited Professional
• Contact Center Accredited Professional
• Energy and Utilities Cloud Accredited Professional
• Loyalty Management Accredited Professional
• Media Cloud Accredited Professional
• Net Zero Cloud Accredited Professional
• Process Automation Accredited Professional
• Advanced Field Service Accredited Professional

Architect and consultant credentials (3):

• Salesforce Certified B2B Solution Architect
• Salesforce Certified B2C Commerce Architect
• Salesforce Certified Education Cloud Consultant

Nonprofit and platform (2):

• Salesforce Certified Nonprofit Success Pack Consultant
• Heroku Developer Accredited Professional

That is the full twenty-four. A few of these were arguably overdue. The NPSP Consultant retirement aligns with Salesforce moving nonprofit customers onto Nonprofit Cloud. The Heroku Developer AP retirement aligns with Heroku product simplification, per Rackwave. Others, like the CPQ Administrator, sting more because the product is still very much in the field.

The 16 Certifications Being Renamed

These keep your credential intact. Only the label changes, effective July 24, 2026.

The pattern is hard to miss. Ten of these sixteen pick up the word "Agentforce." Sales Cloud Consultant becomes Agentforce Sales Consultant. Service Cloud Consultant becomes Agentforce Service Consultant. Health Cloud, Financial Services Cloud, Manufacturing, Consumer Goods, and Communications all become "Agentforce [industry] Professional." Salesforce is welding its AI agent layer onto the names of its most-held consultant credentials.

A couple of renames are just cleanup. B2C Commerce Cloud Developer drops "Cloud" to become B2C Commerce Developer. Revenue Cloud Consultant becomes Revenue Management Consultant. Marketing Cloud Email Specialist becomes Marketing Cloud Engagement Specialist, which matters because that exam is being renamed, not retired. Salesforce Time pointed out that the core Marketing Cloud exams stay alive while the satellite SFMC credentials get cut.

Who Gets Hit Hardest

Four groups feel this more than the rest.

CPQ specialists. Three CPQ credentials are gone: CPQ Administrator, CPQ and Billing Consultant AP, and Industries CPQ Developer. CPQ is in long-term transition toward Revenue Cloud and Revenue Lifecycle Management, and the Revenue Cloud Consultant is being renamed to Revenue Management Consultant. If your resume leans on a CPQ badge, that signal is fading. The work is not going anywhere yet, but the credential validating it is.

Marketing Cloud specialists. Four SFMC credentials retire: Account Engagement (Pardot) Consultant, Advanced Cross Channel AP, Intelligence AP, and Personalization AP. The Account Engagement Consultant retirement is the loudest one here. Salesforce is expected to ship a new Agentforce Marketing certification in late 2026 to cover the gap. Until that lands, there is a real hole in the marketing track.

MuleSoft hyperautomation folks. The Catalyst Consultant and Hyperautomation Developer are both retiring. These were niche credentials, but if you built a specialty around MuleSoft hyperautomation, the validation disappears in February 2027. The core MuleSoft track survives, though. More on that below.

NPSP consultants. The Nonprofit Success Pack Consultant retires outright. Meanwhile the Nonprofit Cloud Consultant is renamed to Agentforce Nonprofit Consultant. The message to the nonprofit community is blunt: NPSP is legacy, Nonprofit Cloud plus Agentforce is the future. If you hold the NPSP cert, plan your move to Nonprofit Cloud.

One more note for context. The AI Associate certification was already retired separately, before this announcement, and replaced by the Agentforce Specialist credential. The direction has been consistent for a while.

What Stays Active

Plenty. The catalog is being trimmed, not gutted.

The core MuleSoft track is safe. MuleSoft Developer I and Developer II are not on the retirement list. Only the two specialized MuleSoft credentials are going.

The foundational platform certifications are untouched. Salesforce Administrator, Advanced Administrator, Platform App Builder, Platform Developer I, and Platform Developer II are all staying. These are the credentials that carry the most weight in hiring.

The consultant credentials that are "renamed" are not lost. If you hold Sales Cloud Consultant today, you hold Agentforce Sales Consultant after July 24. Same exam history, new label. You do not retest.

The core Marketing Cloud exams remain active. Email Specialist is renamed to Engagement Specialist, and the Marketing Cloud Administrator exam continues. The retirements there are limited to the four satellite SFMC credentials.

Retired certifications stay valid and verifiable on your Trailblazer profile permanently. After February 1, 2027 they are simply marked as retired. Maintenance renewals also stop being required for retired credentials.

What to Do Before July 24

Three dates drive every decision here. Treat them in order.

July 24, 2026: registration closes. This is the real deadline, not February. After July 24 you cannot register for any of the twenty-four retiring exams. If you want one of these credentials on your profile, you must be registered by this date.

August 31, 2026: last day to sit. Even if you register before July 24, you have to take and pass the exam by August 31. Build in time for a retake. If you are targeting a retiring cert, schedule it for early August at the latest so a failed first attempt does not end your shot.

February 1, 2027: official retirement. On this date the credentials move to retired status. Anything you have already earned stays on your profile, marked retired. Maintenance obligations end. Nothing gets deleted.

The practical steps:

Check whether anything you actively want is on the retirement list. If a retiring cert supports your current role or a near-term job target, register before July 24 and sit it before August 31. This is the last window, ever.

If you hold a credential that is being renamed, do nothing except update your resume and LinkedIn after July 24 to use the new name. There is no exam, no fee, no action required. Recruiters search on the new names, so the update is worth making.

If you are a Marketing Cloud specialist looking at the Account Engagement retirement, hold for the Agentforce Marketing certification expected late 2026 rather than scrambling for something adjacent.

If you are anywhere near nonprofit, CPQ, or a single industry cloud, read the direction clearly. The renames point at Agentforce and the retirements point at consolidation. Invest your study time in the credentials Salesforce is keeping and rebranding, not the ones it is sunsetting.

The blunt summary: this is a forced migration toward Agentforce-branded credentials and away from a long tail of specialized badges. If a retiring cert matters to you, the only date that counts is July 24. After that, the option is gone for good.

About the Author

Dipojjal Chakrabarti is a B2C Solution Architect with 29 Salesforce certifications and over 13 years in the Salesforce ecosystem. He runs salesforcedictionary.com to help admins, developers, architects, and cert/interview candidates sharpen their fundamentals. More about Dipojjal.