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myTrailhead

myTrailhead is the retired brand name for Salesforce's white-label learning platform.

§ 01

Definition

myTrailhead is the retired brand name for Salesforce's white-label learning platform. The paid product let a company publish its own trails, modules, and badges on Trailhead infrastructure, under its own branding and subdomain.

Since February 2022 it has been called Enablement Sites, sold inside Sales Enablement. The rename went deep: the myTrailhead subdomain became the enablement site, and Salesforce Identity for myTrailhead became Salesforce Identity for Enablement.

Salesforce is now retiring Sales Enablement outright. Existing subscriptions are honored until each customer's product service end date. The successor is the outcomes-based Enablement product, sold as Sales Programs and Partner Tracks.

§ 02

In plain English

Trailhead is a free public library of Salesforce lessons. myTrailhead was the paid version, where a company stocked the shelves with its own lessons and put its own name on the door. Only its own staff got in. Salesforce has stopped selling it.

§ 03

Worked example

scenario · real-world use

A 900-seat logistics firm bought myTrailhead in 2021 and published onboarding content at acme.my.trailhead.com. Content creators built modules in Trailmaker Content, ending each unit in a quiz because hands-on challenges were never available outside public Trailhead. After the February 2022 relabel, the admin found the old myTrailhead Branding Management permission listed as Manage Site Settings. When the retirement notice arrived, the team exported every module 90 days before its subscription end date. Then it rebuilt the program in Enablement, mapping each old badge to a milestone.

§ 04

How myTrailhead became Enablement Sites, then wound down

The February 2022 relabel

The product did not move platforms, it changed vocabulary. Salesforce folded myTrailhead into Sales Enablement and swapped labels across the UI, the permissions, and the documentation. Create Content and Manage Site Settings replaced their myTrailhead-prefixed originals. Salesforce warns that old wording still surfaces in its own help articles, which is why the term keeps returning live pages.

What it could never do

Plenty of buyers assumed an enablement site was public Trailhead with a different logo. It was not. Projects, superbadges, and challenges graded against a real Salesforce org stayed exclusive to Trailhead. Authors here got units, quizzes, modules, trails, and trailmixes. Anyone who sold the purchase internally on graded org work had a problem.

Trailmaker, and where the controls sat

Authoring ran through three tools. Trailmaker Content built units, modules, and trails. Trailmaker Release staged and published them. Trailmaker Settings handled branding, filters, and the subdomain. Site setup lived at trailhead.salesforce.com/subdomain rather than in Salesforce Setup, while the permissions gating it were assigned in Setup like any other. Trail Tracker covered assignment and reporting.

How the retirement actually works

Salesforce lists Sales Enablement on its Active Product and Feature Retirements page with the timing given as order end date, not one calendar cutoff. There is no single day to circle. Each customer loses the site when its term ends, and the official advice is to export content 90 days out. Enablement replaces it, built on outcomes and milestones instead of badge counts.

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About the Author

Dipojjal Chakrabarti is a B2C Solution Architect with 29 Salesforce certifications and over 13 years in the Salesforce ecosystem. He writes and edits salesforcedictionary.com, published by KineticBit Inc., to help admins, developers, architects, and cert/interview candidates sharpen their fundamentals. More about Dipojjal.

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Test your knowledge

+5 pts / day

Q1. What is myTrailhead called in current Salesforce documentation?

Q2. Which Trailhead content type was never available on a myTrailhead enablement site?

Q3. When does a customer's Sales Enablement (myTrailhead) site actually go away?

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