Highlights Panel
A Lightning Experience component that appears at the top of a record page displaying key fields and quick actions for the record, giving users immediate visibility into the most important information.
Definition
A Lightning Experience component that appears at the top of a record page displaying key fields and quick actions for the record, giving users immediate visibility into the most important information.
In plain English
“The Highlights Panel is the area at the top of a record page in Lightning Experience that shows key fields and quick action buttons. It gives users immediate visibility into the most important information without scrolling.”
Worked example
An AE at Kilcairn Mining opens a $2M Opportunity record and sees the Highlights Panel at the top: the Account Name, Stage, Amount, Close Date, and Owner - five compact fields visible at a glance - plus quick-action buttons for Edit, Send Email, Log a Call, and Convert to Won. The Highlights Panel summarizes the most important context without requiring the user to scroll. Different objects have different Highlights Panel configurations; the admin tunes each one to the most-needed fields per use case. For high-volume work, the Highlights Panel is what makes record pages scannable instead of overwhelming.
Why Highlights Panel matters
The Highlights Panel is a Lightning Experience component that appears at the top of a record page, displaying key fields and quick actions for the record. Admins configure which fields appear in the panel through the page layout (in Classic) or through the Lightning record page in Lightning App Builder. The panel typically shows 4-8 of the most important fields plus relevant action buttons, giving users immediate visibility into critical information.
Highlights Panel design matters because it's the first thing users see on every record page. A well-designed panel surfaces the fields users most often need to glance at, while a cluttered or poorly chosen panel forces users to scroll or hunt for information. Mature orgs treat Highlights Panel design as a UX decision, choosing fields based on actual user needs rather than just listing every important field. The panel can also include compact layouts that determine what shows on mobile devices and in related list previews.
How organizations use Highlights Panel
Configured Account Highlights Panels to show the fields sales reps glance at most often: primary contact, last activity, deal stage, and key relationship indicators.
Treats Highlights Panel design as part of their record page UX work, picking fields based on what users actually need at a glance.
Maintains different Highlights Panels for different page layouts so each user persona sees the fields most relevant to their role.
Test your knowledge
Q1. What is the Highlights Panel?
Q2. How is the Highlights Panel configured?
Q3. Why does Highlights Panel design matter?
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