User Provisioning for Connected Apps
A Salesforce feature that automates the creation, update, and deactivation of user accounts in third-party applications connected via Connected Apps, synchronizing user lifecycle management across systems using SCIM protocol.
Definition
A Salesforce feature that automates the creation, update, and deactivation of user accounts in third-party applications connected via Connected Apps, synchronizing user lifecycle management across systems using SCIM protocol.
In plain English
“User Provisioning for Connected Apps automates creating, updating, and deactivating user accounts in third-party applications connected via Connected Apps. It synchronizes user lifecycle events from Salesforce to external systems so you don't have to manage accounts manually in each app.”
Worked example
Wykefield Software's IT team configures User Provisioning for Connected Apps to automate user-account lifecycle in their Slack and Workday integrations. When a new employee is created in Salesforce, the User Provisioning flow uses SCIM to create matching accounts in Slack and Workday automatically. When the employee is deactivated in Salesforce, their accounts are deactivated in both downstream systems. Without User Provisioning, IT would handle each system's user lifecycle manually, with frequent gaps (orphaned accounts after departures, missing accounts for new hires). With it, lifecycle events synchronize across the connected app ecosystem.
Why User Provisioning for Connected Apps matters
User Provisioning for Connected Apps is a Salesforce feature that automates the creation, update, and deactivation of user accounts in third-party applications connected via Connected Apps, synchronizing user lifecycle events between Salesforce and external systems.
Automated user provisioning eliminates the manual work of creating and deactivating accounts across multiple systems. When someone joins or leaves, the provisioning handles downstream account management automatically. This is especially valuable for organizations using many SaaS applications alongside Salesforce.
How organizations use User Provisioning for Connected Apps
Automates user account creation in connected third-party apps when new Salesforce users are onboarded.
Uses provisioning to deactivate external app accounts when Salesforce users are deactivated.
Treats automated provisioning as part of identity lifecycle management.
Trust & references
Straight from the source - Salesforce's reference material on User Provisioning for Connected Apps.
- User Provisioning for Connected AppsSalesforce Help
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