Task Bar Links
In the Salesforce Classic console, the links displayed in the footer (task bar) area of the console that provide quick access to common actions like new record creation without leaving the current workspace.
Definition
In the Salesforce Classic console, the links displayed in the footer (task bar) area of the console that provide quick access to common actions like new record creation without leaving the current workspace.
In plain English
“Task Bar Links in the Salesforce Classic console are links in the footer (task bar) area that give agents quick access to common actions like creating new records without leaving their current work. It's a Classic console feature; Lightning uses different patterns like the utility bar.”
Worked example
Gunnison Foods' legacy Salesforce Classic Service Console for their food-safety team has Task Bar Links configured in the console footer: New Recall Investigation, Submit Lab Sample, Open Vendor Audit. These show up at the bottom of the screen on every console workspace, so an inspector handling a Case can fire a related Investigation with one click without leaving the Case. The same buttons in Lightning Experience would live in the utility bar; the Task Bar pattern is Classic-only. Until Gunnison migrates the food-safety team to Lightning, the Task Bar Links are how the team reaches the most common related-record actions in two clicks instead of seven.
Why Task Bar Links matters
In the Salesforce Classic console, Task Bar Links are the links displayed in the footer (task bar) area of the console that provide quick access to common actions like new record creation without leaving the current console workspace. They were a productivity feature for console agents in Classic.
Task bar links are a Classic console concept. Lightning Service Console uses the utility bar and other components for similar functionality. Knowing about task bar links matters for Classic implementations or migration planning; new work should use Lightning console patterns.
How organizations use Task Bar Links
Treats task bar link references as Classic migration candidates.
Migrated Classic task bar links to Lightning utility bar components.
Uses Lightning utility bar for the quick-access functionality that task bar links provided.
Test your knowledge
Q1. What are Task Bar Links?
Q2. What replaces them in Lightning?
Q3. Should you use them today?
Discussion
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