Salesforce Sustainability Cloud
Salesforce Sustainability Cloud (later renamed to Net Zero Cloud) is a Salesforce product that helps organizations track, analyze, and report greenhouse gas emissions, energy consumption, and other environmental metrics to support ESG reporting and sustainability goals.
Definition
Salesforce Sustainability Cloud (later renamed to Net Zero Cloud) is a Salesforce product that helps organizations track, analyze, and report greenhouse gas emissions, energy consumption, and other environmental metrics to support ESG reporting and sustainability goals. Originally launched as Sustainability Cloud in 2019, it was rebranded to Net Zero Cloud in 2021 as the product expanded into a comprehensive ESG management platform.
In plain English
“Salesforce Sustainability Cloud (later renamed to Net Zero Cloud) is a product for tracking greenhouse gas emissions, energy consumption, and environmental sustainability data. It helps organizations report on their environmental impact and work toward climate commitments.”
Worked example
Heliopolis Energy operates 14 power-generation facilities and is required by EU regulators to publish a verified annual emissions report. The sustainability team uses Salesforce Sustainability Cloud (now Net Zero Cloud) to ingest fuel-consumption data from each facility, calculate Scope 1 emissions using the platform's emission-factor library, integrate Scope 2 from utility-meter feeds, and capture Scope 3 from supplier surveys. The platform produces the audited carbon-balance report the regulators need, plus an internal dashboard the CEO uses each quarter to track progress against the company's net-zero commitment for 2040. Without Sustainability Cloud, the same workflow lived in a sprawl of spreadsheets that took six weeks to assemble each year.
Why Salesforce Sustainability Cloud matters
Salesforce Sustainability Cloud (later renamed to Net Zero Cloud) is a Salesforce product that helps organizations track, analyze, and report greenhouse gas emissions, energy consumption, and other environmental sustainability data. It provides carbon accounting, supplier emissions tracking, and reporting aligned with regulatory frameworks.
Sustainability Cloud was the original name; it was rebranded to Net Zero Cloud as part of Salesforce's evolving sustainability strategy. The product remains the same: tracking and reporting environmental impact data. Organizations encountering either name should know they refer to the same product. Current naming is Net Zero Cloud.
How organizations use Salesforce Sustainability Cloud
Uses Net Zero Cloud (formerly Sustainability Cloud) for annual sustainability reporting.
Treats Sustainability Cloud references as the same product as Net Zero Cloud.
Adopted the product under its Sustainability Cloud name and continues using it as Net Zero Cloud.
Trust & references
This term has been renamed to Net Zero Cloud.
View current pageStraight from the source - Salesforce's reference material on Salesforce Sustainability Cloud.
- Report and Reduce Your Carbon Footprint with Net Zero CloudSalesforce Help
About the Author
Dipojjal Chakrabarti is a B2C Solution Architect with 29 Salesforce certifications and over 13 years in the Salesforce ecosystem. He runs salesforcedictionary.com to help admins, developers, architects, and cert/interview candidates sharpen their fundamentals. More about Dipojjal.
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