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Net Zero Cloud

Net Zero Cloud (formerly called Salesforce Sustainability Cloud) is a Salesforce product that helps organizations track, analyze, and report their carbon emissions and environmental data to support ESG goals and climate commitments.

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Definition

Net Zero Cloud (formerly called Salesforce Sustainability Cloud) is a Salesforce product that helps organizations track, analyze, and report their carbon emissions and environmental data to support ESG goals and climate commitments. It provides tools for carbon accounting, supplier emissions tracking, waste and water management, and regulatory reporting.

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In plain English

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Net Zero Cloud (formerly Salesforce Sustainability Cloud) is a Salesforce product for tracking and reporting carbon emissions and environmental data. It helps organizations support their ESG goals and climate commitments through carbon accounting, supplier emissions tracking, and regulatory reporting.

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Worked example

scenario · real-world use

Brackenford Manufacturing deploys Net Zero Cloud (formerly Salesforce Sustainability Cloud) to track and report carbon emissions across their 14 facilities. Net Zero Cloud ingests fuel-consumption, electricity-use, and supplier-emissions data; calculates Scope 1, 2, and 3 emissions using its built-in emission-factor library; and produces audited reports that meet EU CSRD and SEC climate-disclosure requirements. The CFO's quarterly board-deck includes a chart from Net Zero Cloud showing progress against the 2040 net-zero commitment. The product was renamed from Sustainability Cloud in 2021 as the platform expanded into a comprehensive ESG management offering.

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Why Net Zero Cloud matters

Net Zero Cloud (formerly called Salesforce Sustainability Cloud) is a Salesforce product that helps organizations track, analyze, and report their carbon emissions and environmental data to support ESG goals and climate commitments. It provides tools for carbon accounting (Scope 1, 2, and 3 emissions), supplier emissions tracking, waste and water management, and regulatory reporting frameworks like GRI, CDP, and SASB.

Net Zero Cloud addresses a growing business need as climate commitments become standard practice and regulatory requirements increase. Traditional carbon accounting often lives in spreadsheets that are hard to maintain and audit; Net Zero Cloud brings the same database-driven, audit-friendly approach that Salesforce uses for customer data to environmental data. The product is part of Salesforce's broader sustainability strategy and integrates with the rest of the Salesforce platform for cross-cutting reporting and workflows.

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How organizations use Net Zero Cloud

BrightEdge Solutions

Uses Net Zero Cloud to track Scope 1, 2, and 3 emissions for their annual sustainability report and CDP disclosure.

TerraForm Tech

Built supplier emissions tracking in Net Zero Cloud, working with vendors to report their environmental footprint.

NovaScale

Treats sustainability data as first-class CRM data through Net Zero Cloud, replacing spreadsheets that were hard to audit.

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Trust & references

Official documentation

Straight from the source - Salesforce's reference material on Net Zero Cloud.

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