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Full Unfollow entry
How-to guide

Unfollow a record or person from the feed

Stop receiving Chatter updates from a record, person, group, or topic by toggling the Follow button on its detail page.

By Dipojjal Chakrabarti · Founder & Editor, Salesforce DictionaryLast updated May 26, 2026

Stop receiving Chatter updates from a record, person, group, or topic by toggling the Follow button on its detail page.

  1. Open the entity you follow

    Navigate to the record, user profile, group, or topic detail page. The current follow status shows next to the entity name.

  2. Click the Following button

    The button reads Following when you currently follow the entity. Click it. A confirmation tooltip appears and the button label changes to Follow.

  3. Confirm in the feed

    Open your personal Chatter feed (Home tab, Chatter). New posts from the unfollowed entity should no longer appear. Existing posts already in your feed history stay visible.

  4. Verify auto-follow does not re-subscribe

    If the entity is one your role auto-follows (record owner, queue subscriber), your unfollow overrides the rule. No new subscription is recreated on the next save.

  5. Bulk clean stale follows

    For a quarterly cleanup, open the Chatter Following list under your profile and click Unfollow next to each closed opportunity, archived project, or inactive group you no longer need.

Key options
Per-entity unfollowremember

Toggle on the detail page. Affects only that record, person, group, or topic.

Bulk unfollow via Following listremember

Profile, Following tab. Click Unfollow next to each entry. Fast way to clean a long follow list.

Apex / Data Loader bulkremember

Delete EntitySubscription rows for the target Subscriber or Parent IDs. Used for admin-driven migrations and deactivation cleanups.

Notification settingsremember

Separate from follow. You can stay following an entity but turn off the email or push delivery from Setup, Personal Settings, Email Settings.

Gotchas
  • Unfollowing a private Chatter group is not the same as leaving it. To fully detach, click Leave Group; otherwise you remain a member with no feed updates.
  • Direct @mentions notify the user even after an unfollow. If a user does not want any notifications from a record, the @mention senders must be informed; unfollow alone does not block them.
  • Auto-follow workflows do not re-subscribe an unfollowed user, but a manual click Follow by the user resets the override. Train senior users to leave the entity unfollowed if they want to stay quiet.
  • Bulk unfollow via Data Loader requires admin access to EntitySubscription and does not respect the 500-follow user limit. Use it carefully on shared user accounts.

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