Completing your own Chatter profile is a self-service task that takes a couple of minutes. These steps follow the Salesforce Classic flow; Lightning Experience uses the same fields with a more visual layout.
- Open your profile
Click your name anywhere in Salesforce, or open the Chatter tab and select your name next to the profile placeholder image on the left.
- Add a photo
Hover over the placeholder image and click Add Photo, then upload a professional headshot. A clear face photo is the single biggest help for colleagues trying to recognize you.
- Edit the details
Click the pencil icon under your photo to open the Edit Profile dialog. Fill in the Contact tab (phone, email, address) and the About tab (department, the work you do, current projects).
- Save everything
Click Save All to commit your photo and both tabs at once. In Lightning Experience, also set your banner image and any social media links from the profile page.
Your face across the app. Use a headshot, not a group shot or a logo, so people can identify you in feeds and mentions.
A short statement plus department and current-project fields. This is what teammates skim to understand your role.
Phone, email, and address details that make you reachable outside of the feed.
Follow your immediate team and a few key experts so your Chatter feed carries relevant updates from day one.
- You can edit your profile fields even if Chatter is not enabled, because they belong to your user record. The feed only fills with activity once Chatter is turned on.
- Selecting the Enable Chatter permission on a user profile does not switch Chatter on by itself. An admin still has to enable Chatter org-wide under Chatter Settings.
- The standalone "Chatter profile" is a Classic-era idea. In Lightning Experience the same content lives on the user profile page, often reached through the People list.