Popular Ideas appears automatically once the Ideas feature is enabled and a zone exists. You do not build the subtab itself; you turn on Ideas and configure the zone so the recency-weighted list has ideas to rank. Here is the high-level path an administrator follows in an Experience Cloud site.
- Enable Ideas settings
In Setup, open the Ideas Settings page and enable Ideas. This turns on the underlying feature, the Idea object, and the standard subtabs including Popular Ideas, Recent Ideas, and Top All-Time.
- Create or choose a zone
Set up at least one zone to hold the idea community. The zone defines the audience and topic, and each zone gets its own Popular Ideas ranking. Decide whether it is internal only or exposed to an Experience Cloud site.
- Define categories and statuses
Add the categories members will tag ideas with and the statuses that track an idea through review and delivery. These become the filters that sit beside the Popular Ideas subtab.
- Enable Ideas in the Experience Cloud site
In your site's setup, enable Ideas so community members can post, vote, and browse. The Popular Ideas list then renders inside the site's Ideas pages for external users.
The container for an idea community. Each zone maintains its own separate Popular Ideas list, so plan zones around audience and topic.
Admin-defined tags members apply to ideas. They power the category filter shown next to the Popular Ideas subtab.
Labels such as Under Review or Coming Soon that show where an idea stands. They appear on each idea in the list and drive the status filter.
An option to invite members to post ideas about a specific prompt, focusing community attention on a defined challenge.
- Popular Ideas sorts by the recency of positive votes, not by total score, so it will not match the Top All-Time order.
- Ideas is a legacy feature; confirm it fits your roadmap before standardizing new feedback programs on it.
- Each zone has its own Popular Ideas list, so an idea promoted in one zone does not influence another zone's ranking.