Order Products are the line-item details on an Order — what was actually shipped or delivered, in what quantity, at what price. They're the link from "Customer agreed to buy" (Opportunity / Quote) to "Fulfillment knows what to ship" (Order Products).
- Open the parent Order
Add products from the Order Products related list. The Order needs an Account and a Price Book first.
- Confirm the Order has a Price Book
If not, set Price Book on the Order header. Without one, the Add Products picker is empty.
- Open Order Products related list → Add Products
Multi-select picker filtered by the Order's Price Book.
- Set Quantity, Unit Price, Service Date
Unit Price defaults to List Price. Service Date is when fulfillment happens (drives revenue recognition reporting).
- (Optional) set Description and Original Order Product
Original Order Product links a Reduction Order Product back to its parent — used when reducing an activated order.
- Save
Order Product is created. Order header amounts recalculate from line items.
Required by association — line items don't exist outside an Order.
Required. Must be in the Order's Price Book.
Required.
Required.
- An Order without a Price Book can't have products. Set Price Book on the Order header first — common stumble for admins coming from non-Order workflows.
- Activated Orders are read-only at the header level, but Order Products can still be added (with Order Settings → Allow Order Products to Be Added to Activated Orders). Reduction Orders are how you subtract from an activated order.
- Service Date drives revenue recognition reports if your finance team uses them. Default is the Order Effective Date — adjust per line if products ship at different times.