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Test Drive

In Salesforce AppExchange, a feature that allows potential customers to try a managed package in a pre-configured trial org to evaluate its functionality before purchasing, providing a hands-on preview.

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Definition

In Salesforce AppExchange, a feature that allows potential customers to try a managed package in a pre-configured trial org to evaluate its functionality before purchasing, providing a hands-on preview.

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In plain English

👋 Study buddy

A Test Drive on the Salesforce AppExchange lets potential customers try a managed package in a pre-configured trial org before purchasing. It's a hands-on evaluation experience without installing anything in your own org.

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Worked example

scenario · real-world use

An admin at Northwind Trading is evaluating an AppExchange package for managing field-service routes before installing it in production. The listing offers a Test Drive - a one-click button that spins up a pre-configured trial org seeded with sample customers, technicians, and dispatch records. The admin spends thirty minutes inside the trial org, creating a few work orders and watching the routing engine assign them, without touching her own production org or asking the vendor for a demo. After the Test Drive she has the answer she needed (does it route on skill or only geography?) and either installs the package into a sandbox or moves on, leaving no trace in her real org.

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Why Test Drive matters

In Salesforce AppExchange, a Test Drive is a feature that allows potential customers to try a managed package in a pre-configured trial org to evaluate its functionality before purchasing, providing a hands-on experience without affecting the customer's production org. The trial org comes with sample data and the package pre-installed.

Test drives are a key part of the AppExchange buying process because they let customers evaluate packages with real interaction rather than just reading descriptions. ISV partners configure test drive orgs with sample data that showcases their product's capabilities. Mature AppExchange evaluations include test drives as part of the assessment process.

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How organizations use Test Drive

BrightEdge Solutions

Uses AppExchange test drives as part of their package evaluation process before purchasing.

Quantum Labs

Configures their test drive org with compelling sample data that showcases their product.

Skyline Consulting

Recommends test drives to clients evaluating AppExchange packages.

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Test your knowledge

Q1. What is a Test Drive?

Q2. Does it affect your production org?

Q3. Who configures the trial?

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