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Salesforce Shield

Salesforce Shield is a set of four security add-on products that provide enhanced protection for sensitive data in Salesforce.

§ 01

Definition

Salesforce Shield is a set of four security add-on products that provide enhanced protection for sensitive data in Salesforce. It includes Platform Encryption (encrypts data at rest), Event Monitoring (tracks user activity and API calls), Field Audit Trail (retains field history data for up to 10 years), and Data Detect (identifies and classifies sensitive data patterns across your org). These components can be purchased together or individually.

§ 02

In plain English

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Salesforce Shield is a set of security add-on products for enhanced data protection. It includes Platform Encryption (encrypts data at rest), Event Monitoring (tracks user activity), Field Audit Trail (extends field history), and Einstein Data Detect (finds sensitive data patterns).

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Worked example

scenario · real-world use

A healthcare organization handling protected health information (PHI) deploys Salesforce Shield. Platform Encryption encrypts patient Social Security Numbers and diagnosis fields at rest. Event Monitoring tracks every time an employee views a patient record and flags unusual access patterns. Field Audit Trail retains a 10-year history of changes to medication dosage fields for regulatory compliance.

§ 04

Why Salesforce Shield matters

Salesforce Shield is a set of four security add-on products that provide enhanced protection for sensitive data in Salesforce. It includes Platform Encryption (encrypts data at rest), Event Monitoring (tracks user activity and API usage), Field Audit Trail (extends field history tracking beyond standard limits), and Einstein Data Detect (identifies sensitive data patterns across your org).

Shield is important for organizations with strict security, compliance, or regulatory requirements. Standard Salesforce security is strong, but Shield adds the extra layers that regulated industries and security-conscious organizations need. Mature security programs evaluate which Shield components are needed based on their specific compliance requirements rather than adopting all components by default.

§ 05

How organizations use Salesforce Shield

Redwood Financial

Uses Shield Platform Encryption and Event Monitoring for financial services compliance.

Coastal Health

Deploys Field Audit Trail for healthcare compliance requiring extended history tracking.

ShieldGuard Security

Uses Einstein Data Detect to find and manage sensitive data across their org.

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Trust & references

Official documentation

Straight from the source - Salesforce's reference material on Salesforce Shield.

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