Pinned Lists
A Salesforce list view feature that allows users to pin frequently used list views to the top of the list view selector for quick access, keeping preferred views readily available without scrolling.
Definition
A Salesforce list view feature that allows users to pin frequently used list views to the top of the list view selector for quick access, keeping preferred views readily available without scrolling.
In plain English
“Pinned Lists is a Salesforce list view feature that lets you pin frequently used list views to the top of the list view selector. So your favorite views stay at the top for quick access instead of having to scroll through everything.”
Worked example
A sales rep at Redhook Outfitters has 60 list views available on the Lead object across her team, but only uses three on a daily basis: My Open Leads, California Hot Leads, and Demoed but Stuck. She pins those three using Pinned Lists; from then on, opening the list view selector shows the three pinned lists at the top, with the other 57 alphabetically below. When she switches list views, the pinned trio is one click away rather than a scroll-search through 60 entries. Pinned Lists are personalization, not configuration - different users can pin different views without touching shared org settings.
Why Pinned Lists matters
Pinned Lists is a Salesforce list view feature that allows users to pin frequently used list views to the top of the list view selector for quick access, keeping preferred views readily available without scrolling. Each user can pin different views based on their personal workflow, supporting individual productivity even when the org has many list views available.
Pinned lists are a small productivity feature that adds up over time for users who work with the same views constantly. Without pinning, users have to navigate or search to find their preferred views. With pinning, the most-used views stay accessible. Mature orgs encourage users to pin their personal frequently-used views as part of personal productivity training.
How organizations use Pinned Lists
Trains users on pinning their most-used list views during onboarding to improve daily productivity.
Encourages reps to pin their personal pipeline views for fast access throughout the day.
Treats pinning as a small but meaningful productivity habit for power users.
About the Author
Dipojjal Chakrabarti is a B2C Solution Architect with 29 Salesforce certifications and over 13 years in the Salesforce ecosystem. He runs salesforcedictionary.com to help admins, developers, architects, and cert/interview candidates sharpen their fundamentals. More about Dipojjal.
Test your knowledge
Q1. What is Pinned Lists?
Q2. Are pinned lists shared across users?
Q3. Why use pinning?
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