Definition
Delete Attachments Sent as Links is a Setup feature that controls whether file attachments sent as download links in Salesforce emails are automatically deleted after a specified period. This helps organizations manage storage usage and comply with data retention policies by removing temporary file links.
Real-World Example
The admin at FinServe Bank configures Delete Attachments Sent as Links to remove shared file links after 30 days. When an advisor emails a portfolio statement to a client as a download link, the link remains active for 30 days and then the temporary attachment is deleted, helping the bank comply with data retention policies and free up storage.
Why Delete Attachments Sent as Links Matters
Delete Attachments Sent as Links is a foundational element of Salesforce administration. Admins rely on it to control how users interact with the platform, ensuring that the right people have the right access while maintaining data integrity across the organization. Misconfiguring this area can lead to security gaps, data leakage, or frustrated users who cannot do their jobs.
As your Salesforce org grows and evolves, Delete Attachments Sent as Links becomes increasingly important for governance. It helps administrators enforce business policies without writing code, making it an essential tool for the 80% of Salesforce customization that happens declaratively through clicks, not code.
How Organizations Use Delete Attachments Sent as Links
- •Cyberdyne Co — Configured Delete Attachments Sent as Links to enforce their data governance policies across 500+ users. By setting up proper controls, they reduced unauthorized data exports by over 90% and passed their annual security audit without any findings for the first time.
- •Soylent Group — Used Delete Attachments Sent as Links to streamline their onboarding process for new hires. Instead of manually configuring access for each person, they built standardized configurations that could be assigned in minutes, reducing IT onboarding time from two days to under an hour.
- •Acme Corporation — Applied Delete Attachments Sent as Links as part of a broader org cleanup initiative. By auditing and optimizing their setup, they improved page load times, reduced user confusion caused by unnecessary fields, and made their Salesforce instance more maintainable for the admin team.