Company Information
Company Information is a Setup page that stores the organization's fundamental details, including company name, address, default locale, default currency, and time zone.
Definition
Company Information is a Setup page that stores the organization's fundamental details, including company name, address, default locale, default currency, and time zone. It also displays critical org information such as the Organization ID, edition type, API usage, data storage usage, and file storage usage.
In plain English
“Here's a simple way to think about it: Company Information is the page admins reference more than they edit. Org ID, edition, API usage, storage utilization - the numbers admins quote in support cases. Edit rarely, reference often.”
Worked example
A new admin at GreenLeaf Organics opens Company Information in Setup to review the org's storage limits. She sees the org is using 4.5 GB of its 10 GB data storage allocation and 15 GB of 20 GB file storage. She also updates the company's mailing address after a recent office move, which automatically reflects on email templates that use the organization address merge field.
Why Company Information is the page admins reference more than they edit
Company Information is half configuration page, half status dashboard. It stores the org's identity - name, address, default locale, default currency, time zone - and it also surfaces the numbers admins quote in support cases: Organization ID, edition type, current API call usage, data and file storage utilization. The fields you can edit are mostly set during initial provisioning; the read-only telemetry is what you come back for.
That dual nature is also why this page should be in every admin's bookmarks. When you need to file a Salesforce support case, the first question is your Org ID, and it's here. When a team complains about hitting governor limits, the storage and API counters are here. When merging companies and deciding which currency to keep as the default, the answer to "what are we set to today" is here. Edit rarely, reference often.
How to set up Company Information
Company Information is the global org-level configuration page — Default Locale, Default Time Zone, Currency, Salesforce Edition, Org ID, License counts. Most fields are read-only (Salesforce sets them); the editable ones are foundational and rarely changed.
- Open Setup → Company Information
Setup gear → Quick Find: Company Information → Company Information.
- Review the read-only fields
Org ID, Salesforce Edition, License counts (User, Salesforce, Salesforce Platform, etc.), API Requests Last 24 Hours.
- Click Edit to update editable fields
Default Locale, Default Time Zone, Default Language, Default Currency, Address, Phone, Fax, Newsletter opt-in, Currency Format Country.
- Set Used Data Space and Used File Space (read-only)
Storage usage. Approaching the cap means it's time for archival or higher edition.
- Save
Org-level settings are updated. Default Locale / Time Zone are floors — individual users can override on their User record.
Drives currency formatting, date format, decimal separator. Per-user override exists.
What new users default to. Per-user override exists.
What new users default to. Per-user override exists.
Org's reporting currency. With Multi-Currency enabled, becomes one of many.
Which country's number format to use (commas vs periods).
Salesforce-set audit info.
- Default Locale doesn't change existing user records. Changing it after launch only affects users created after — existing users keep their assigned locale.
- Multi-Currency is a one-way enablement. Once on, you can never turn it off. Don't enable in production before validating in a sandbox.
- Used Data Space and Used File Space are real-time updates of storage usage. Approaching limits triggers automatic email alerts to System Administrators — but the alerts don't always arrive; check the page periodically.
How organizations use Company Information
Bookmarked for fast Org ID lookup during support cases.
Quarterly review tracks API and storage capacity proactively.
Test your knowledge
Q1. What is the primary benefit of Company Information for Salesforce administrators?
Q2. Why is understanding Company Information important for Salesforce admins?
Q3. In which area of Salesforce would you typically find Company Information?
Discussion
Loading discussion…