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Clone

Clone in Salesforce is the action of creating a new record that duplicates the field values of an existing record.

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Definition

Clone in Salesforce is the action of creating a new record that duplicates the field values of an existing record. Users click the Clone button on a record to pre-populate a new record form with the original record's data, which they can then modify before saving. Clone functionality is available on most standard and custom objects and can be configured to include or exclude related records (Deep Clone).

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In plain English

👋 Study buddy

Clone in Salesforce is the button you click to make a copy of a record. It opens a new record with all the original record's field values pre-filled, so you can tweak whatever needs to change and save the new one without typing everything from scratch.

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Worked example

scenario · real-world use

A service admin at Coastal Health is creating a new case-template for warranty returns that's nearly identical to an existing Case record. She opens the original Case and clicks Clone; Salesforce pops a new Case form pre-populated with every field value from the source. She edits the Subject line, clears the Description, and saves - 30 seconds instead of re-entering the 15 shared fields. For more complex duplication (Case + its 12 related Tasks + attachments) she'd switch to Deep Clone, which Salesforce exposes on objects that have the feature enabled in Setup.

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Why Clone matters

Clone is a built-in Salesforce action that creates a new record by duplicating an existing record's field values. Users click the Clone button on a record (available on most standard and custom objects), and Salesforce opens a new record edit form with all the original record's field values pre-populated. The user can then modify any fields and save the new record. Clone is convenient for creating similar records without having to re-enter every field manually.

By default, Clone duplicates only the parent record itself, not related child records. For scenarios where you want to clone with related records (like cloning an Opportunity along with its Line Items, or a Quote along with its Quote Line Items), Salesforce provides Clone with Related, also called Deep Clone, on certain objects. Custom Clone behavior can also be implemented through Apex or Flow when the standard Clone doesn't fit a specific need. Watch out for unique fields and validation rules during cloning: a cloned record may need certain values changed before it can be saved successfully.

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How organizations use Clone

Coastal Health

Trains staff to use Clone for creating new patient encounters that follow a standard template. The clone includes fields like provider, location, and visit type, so the user only needs to update the patient and date.

NovaScale

Uses Clone with Related on Quotes so sales reps can quickly create variations of an existing quote with all the line items copied. This made quote variations a one-click operation instead of a tedious manual process.

BrightEdge Solutions

Built a custom Clone action that excludes certain fields (like a unique reference number) and pre-populates others with default values for the new record. The custom action handles edge cases the standard Clone couldn't.

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Trust & references

Official documentation

Straight from the source - Salesforce's reference material on Clone.

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Test your knowledge

Q1. What does the Clone button do?

Q2. Does standard Clone copy related child records?

Q3. What should users watch out for when cloning records?

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