Relationship groups are part of the Financial Services Cloud data model. An admin turns on the underlying features and configures the pieces so advisors can build households. The exact menu labels shift by release and by which Financial Services Cloud edition you run, so confirm names in Setup for your org.
- Confirm Financial Services Cloud and prerequisites
Make sure Financial Services Cloud is provisioned, Person Accounts are enabled, and Contacts to Multiple Accounts is on so the Account Contact Relationship object is available. These are the foundations the group model sits on.
- Enable the group membership features
In Setup, turn on the group membership and household features for your org. Depending on the edition this appears under the Financial Services Cloud or Group Membership settings. This activates the Party Relationship Group and related objects.
- Set up record types and roles
Configure the Account record types for individuals and groups, and review the group member roles and party role relationship values your business uses, such as Decision Maker, Influencer, or Client-Attorney.
- Surface groups on the page
Add the Relationship Group List component and an Actionable Relationship Center Relationship Graph to your Lightning record pages so advisors can view and build households without leaving the account.
- Schedule the financial rollups
Review the predefined Data Processing Engine definitions that populate the Account Financial Summary object, and schedule them so household-level totals stay current.
Sets what the group represents. Household is the common value; other types model trade groups, boards, or top-customer lists.
Marks one group as the default context for a Person Account when that person belongs to more than one group.
Flags the anchor person inside a single group, typically the head of household or main account holder.
Describes how a member relates to the group, used for both household members and external related contacts.
- A Person Account can be in many groups but only one can be its primary group; setting two primary groups breaks the default-context behavior.
- Members and related contacts are different. Putting an outside attorney in as a member can wrongly fold them into household financial totals.
- Household rollups are only as accurate as membership and active flags, so stale members left in after a life event skew the numbers.
- The legacy Relationship Groups managed package is not the same as the current group membership model; confirm which one your org runs before following a Help article.