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Full Mass Delete Records entry
How-to guide

Run a Mass Delete safely

Running Mass Delete safely is about precise filtering and a verification window. The steps below cover both halves.

By Dipojjal Chakrabarti · Founder & Editor, Salesforce DictionaryLast updated May 19, 2026

Running Mass Delete safely is about precise filtering and a verification window. The steps below cover both halves.

  1. Confirm Mass Delete is the right tool

    For under 250 records on supported objects, Mass Delete fits. Larger or unsupported needs Data Loader.

  2. Identify the target records

    Define exactly which records to delete. Document the criteria and expected count.

  3. Open Mass Delete

    Setup > Data > Mass Delete Records. Choose the object type.

  4. Set filter criteria

    Define the filter matching your target records. Keep it precise; broad filters risk over-deletion.

  5. Preview results

    Click Search. Review the preview list. Confirm count matches expectations and sample records are correct.

  6. Execute deletion

    Check the boxes for records to delete (Select All if preview is fully correct). Click Delete. Confirm.

  7. Verify and watch for recovery period

    Confirm successful deletion. Set a calendar reminder for 14 days to investigate any restore requests before the Recycle Bin window expires.

Key options
Account/Contact/Lead/Case Mass Deleteremember

Object selection. Limited to supported types.

Filter criteriaremember

Field-equals or field-contains conditions. Simple compared to Data Loader.

Previewremember

Records matching the filter, shown before deletion confirms.

Select All or per-recordremember

Granular check-box selection within the preview.

Recycle Bin retentionremember

15-day recovery window after deletion.

Gotchas
  • 250-record cap. Plan multiple runs for larger needs, or switch to Data Loader.
  • Only specific objects supported. Custom objects need Data Loader.
  • Triggers and validation rules fire on Mass Delete. Heavy automation can hit governor limits.
  • Preview is the last safety check. Verify count matches expectations before confirming.
  • Recycle Bin recovery is 15 days only. After that, records are permanently purged.

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