Manage paused and waiting interviews

There is no screen to create an interview, the platform makes one every time a flow runs. What an admin actually manages is the set of paused and waiting interviews. Here is how to find, resume, and tidy them, plus the settings that govern where errors and resume actions land.

1. 1
   Open the paused and waiting list

   In Setup, search for Paused and Waiting Interviews under the Flows area. The list shows each persisted interview, its flow, the user who paused it, and the element it stopped on. This is your single view of every interview currently sitting in the FlowInterview object.

2. 2
   Resume or delete an interview

   Select an interview to resume it on behalf of the user or to delete it. Remember that resuming runs the rest of the flow as the user who resumes it, which can change record access. Delete only after confirming the saved scenario is genuinely abandoned.

3. 3
   Set the fault email recipient

   In Process Automation Settings, set the default workflow user and the email address that receives unhandled flow faults. Point this at an admin or a distribution list so production errors do not silently reach the running user.

4. 4
   Schedule a cleanup

   Build a schedule-triggered flow or scheduled Apex that queries FlowInterview for rows older than your retention threshold and deletes them. Run it monthly so abandoned screen flows do not pile up in the paused list.