Paused and Waiting Interviews under Setup gives admins a view of every interview that is currently persisted. Resume, delete, or audit from here.
- Open Paused and Waiting Interviews
Setup, Quick Find, type Paused, click Paused and Waiting Interviews. The list shows the flow name, the current element, the owner, and the date the interview paused.
- Inspect the interview state
Click the interview label to see the variables, the current element, the pause label set on the Pause element, and the running user.
- Resume on behalf of the user
Click Resume to relaunch the screen flow as the owner. The flow opens at the saved element with all variables restored.
- Delete dead interviews
Select stale rows and click Delete. Deletion is hard; the interview cannot resume after it is removed.
- Automate cleanup with a scheduled flow
Build a schedule-triggered flow on FlowInterview that filters where CreatedDate is older than the chosen threshold and deletes the matching rows. Run it nightly.
- FlowInterview is queryable from SOQL but not from list views unless the admin enables it on the FlowInterview object. Turn on Allow Reports and List Views in Setup if needed.
- Resuming an interview as a different user changes the running-user context, which affects field-level security and record sharing for the rest of the run.
- Scheduled-path interviews show up as Waiting (not Paused). They are not visible to end users; only admins see them in Setup.
- Deleting a flow definition while interviews are still paused leaves the interviews orphaned. They will fail on resume. Always wait for the queue to drain before deactivating a screen flow.