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How-to guide

How to set up and operate an APO

Partners get one APO when they sign their partner agreement. Operating it well is mostly discipline: do not develop in it, install the right management apps, and keep credentials tight.

By Dipojjal Chakrabarti · Founder & Editor, Salesforce DictionaryLast updated May 19, 2026

Partners get one APO when they sign their partner agreement. Operating it well is mostly discipline: do not develop in it, install the right management apps, and keep credentials tight.

  1. Activate the APO through the Partner Community

    After signing the partner agreement, request the APO via the Partner Community. Salesforce provisions a dedicated org and ties it to the partner account.

  2. Install the License Management Application

    Install LMA from the Partner Community's distribution page. Configure license tracking for trial, paid, and subscription customers.

  3. Install the Channel Order App

    For partners with paid or subscription listings, install COA. Configure revenue reporting and remittance workflows.

  4. Set up the package upload workflow

    Configure the Development Org so package uploads target the APO. Document the path so engineers do not accidentally upload elsewhere.

  5. Lock down access

    Enable MFA, IP restrictions, and a small list of admin users. Audit access quarterly. Losing access to an APO is recoverable but painful.

Gotchas
  • Developing inside the APO is unsupported and risky. Use a separate Dev Org and upload packaged metadata into the APO.
  • Losing APO access can disrupt new installs and version uploads. Treat the credentials with the same care as production secrets.
  • The APO is special-purpose; do not use it as a sandbox or testing org.
  • Partner M&A activity requires formal Salesforce coordination to transfer APO ownership.

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