Creating a site is a fast wizard. The hard part is choosing the right template and licence type before clicking New, because changing them mid-build is harder than starting over.
- Open All Sites
Setup, Digital Experiences, All Sites. Click New to launch the site creation wizard.
- Pick a template
Choose Customer Service, Partner Central, Help Center, Build Your Own LWR, or one of the industry-specific templates. The template seeds pages, components, and default permissions.
- Name the site and pick a URL slug
Provide a Name and URL slug. The slug is appended to the org's Experience Cloud subdomain and is hard to change once members start using the site.
- Add members and configure sharing
Workspaces, Administration, Members. Add the profiles or permission sets that should access the site, then configure sharing for the objects that should be exposed.
- Design in Builder, then publish and activate
Open Experience Builder, design pages and navigation, click Publish to push the design live. Back on All Sites, switch the site Status to Active. The site is now reachable.
Decides the pre-built pages, components, and sharing defaults for the new site.
Human-readable site name shown across Setup.
The path component appended to the org's Experience Cloud subdomain.
The profiles and permission sets granted access to the site.
Active makes the site reachable; Inactive returns it to draft.
- Activate is not the same as Publish. The site has to be published in Builder for design changes to go live, even if Active in All Sites.
- Force.com Sites and Experience Cloud sites appear in the same All Sites list but are different products. Changing one will not affect the other.
- URL slugs are hard to change once members are using the site. Pick the slug deliberately the first time.
- Experience Cloud sites require Digital Experiences to be enabled at the org level. The All Sites page will be empty otherwise.