Definition
Package Usage is a Setup page that displays license usage and allocation information for all installed managed packages in the org. It shows how many licenses are available, how many are assigned, and which users have been granted access to each package.
Real-World Example
The admin at Velocity Partners opens Package Usage and discovers that the DocuSign package has 25 licenses available but only 18 assigned. Meanwhile, the Conga Composer package has all 30 licenses assigned and 5 users requesting access. She reassigns unused DocuSign licenses and requests additional Conga licenses from the vendor.
Why Package Usage Matters
Package Usage is part of the Salesforce platform layer, which provides the foundation upon which both standard and custom applications are built. The platform handles everything from data storage and user authentication to API access and deployment management, making it the backbone of every Salesforce implementation.
Understanding Package Usage is essential for anyone who builds on Salesforce, whether they are an admin, developer, or architect. The platform's metadata-driven architecture means that configuration changes—rather than code changes—drive most of the customization, and this feature is a key part of that model.
How Organizations Use Package Usage
- •Umbrella Co — Built a custom application on the Salesforce platform using Package Usage to manage their entire vendor qualification process. What used to live in spreadsheets is now a structured, auditable system with automated notifications, approval routing, and real-time dashboards.
- •Wayne Enterprises — Used Package Usage to extend their Salesforce org beyond traditional CRM. They built project management capabilities directly on the platform, eliminating the need for a separate tool and giving their team a single interface for customer data and project delivery.
- •Stark Solutions — Applied Package Usage to create a partner portal where external distributors can log in, view their accounts, submit orders, and track shipments—all powered by Salesforce without any custom infrastructure.
