Standalone Chatter Mobile is retired. Mobile Chatter access today is through the Salesforce Mobile App's Chatter tab.
- Install the Salesforce Mobile App
Download from the iOS App Store or Google Play. The single app replaces the legacy Chatter Mobile plus the broader Salesforce Mobile (Salesforce1) apps.
- Sign in with Salesforce credentials
Authenticate with username, password, and any MFA. The first login may prompt for org domain.
- Navigate to the Chatter tab
The Chatter tab surfaces What I Follow feed, group feeds, and feed search. Posting, liking, and commenting all work natively.
- Configure notifications
Within the app, configure which Chatter events trigger push notifications. Defaults are reasonable; power users tune per-group.
- Treat Chatter Mobile references as legacy
Any documentation that says Chatter Mobile or directs to a separate Chatter Mobile app refers to the retired product.
Gotchas
- The standalone Chatter Mobile app is retired. Documentation pointing to it is legacy.
- The modern Salesforce Mobile App requires re-authentication after migrations or password resets. Plan for the friction.
- Offline posts queue and sync on reconnect; users sometimes do not realise posts are queued, not yet delivered. Train explicitly.
- Slack and Salesforce Mobile App both surface notifications. Without clear per-tool conventions, users get noise from both.