AI policy
We use AI as drafting assistance, with a Salesforce-certified human reviewer in the loop on every page. Here’s the full process.
Plain-English summary
Last updated: May 14, 2026
Yes, we use AI tools. We use them the way a working architect uses a junior engineer: to draft, summarise, and cross-check. The AI does not have the last word. A human Salesforce-certified editor reads every page before it goes live, fixes anything wrong, and signs off.
Where AI helps
- First drafts. Generating an initial structure for a definition, a how-to, or a comparison.
- Brainstorming examples. Coming up with plausible business scenarios that illustrate a feature.
- Cross-checking.Asking the model to find inconsistencies between a draft and the official Salesforce documentation we’ve cited.
- Editing. Tightening sentences, reducing repetition, and surfacing places where the prose has drifted into jargon.
- SEO and accessibility scaffolding. Drafting alt text, FAQ candidates, and meta descriptions for a human to refine.
Where AI does not get the last word
- Citations. AI suggestions are never used as a source. Every linked source on this site is verified by a human against the actual destination URL.
- Governor limits and numeric facts. Specific limits, file sizes, API limits, and pricing are always verified against the official Salesforce documentation before publishing.
- Release-specific claims. Anything tied to a specific Salesforce release is checked against the release notes.
- Code samples. Apex, SOQL, LWC, and Flow snippets are reviewed for correctness and best practice before publishing.
- Final approval. No page goes live without a human editor signing off.
What we don’t do
- We don’t auto-publish AI output. The system literally does not have a path from “model output” to “live page” without a human in between.
- We don’t use scaled templates to fill thousands of pages with near-identical content. When we spot a template pattern across our own pages, we rewrite them.
- We don’t cite AI as a source. AI is a tool we use, not an authority we quote.
- We don’t use AI to fabricate quotes, statistics, or case studies. Worked examples on this site use fictional companies that are flagged as fictional.
Alignment with Google’s guidance
Google’s content policy is method-agnostic. AI-assisted content is fine when it’s useful, original, and reviewed for accuracy. It is not fine when it’s scaled, templated, or designed to manipulate search rather than help readers. We aim squarely at the first bucket. We are public about our process precisely because the second bucket is what hurts the open web.
Questions or concerns
If a specific page reads as low-quality or AI-generated to you, that’s a signal we want to act on. Email support@salesforcedictionary.com with the URL and we’ll re-review.
See also our Editorial Policy and Disclaimer.