About Salesforce Dictionary

About The Founder

This website was created by Dipojjal Chakrabarti, a Salesforce enthusiast with 29 Salesforce certifications and an Enterprise Solution Architect at A5 Canada. It’s built to celebrate and share the Salesforce Ohana spirit by supporting fellow Salesforce fans and anyone looking to learn and grow in the Salesforce ecosystem.

My Mission

Salesforce Dictionary was created with a simple goal: to provide clear, precise definitions for every technical term in the Salesforce ecosystem. Whether you are a seasoned Salesforce Architect, a newly certified Administrator, a developer building on the Lightning Platform, or a business user trying to make sense of your CRM, this dictionary is for you.

Salesforce is a vast platform with thousands of features, products, and concepts. Official documentation is thorough but can sometimes feel dense or overly technical. I bridge that gap by explaining each term in plain language and pairing it with a practical, real-world example so you can immediately understand how it applies to your use case.

What Makes Salesforce Dictionary Different

No Technical Jargons

Every definition is written in an extremely easy-to-follow style. I avoid jargon wherever possible, and when a technical term is necessary, I explain it. My goal is for anyone, regardless of experience level, to read a definition and walk away with a clear understanding.

Real-World Examples

Each term includes a practical example drawn from real Salesforce usage. I do not just tell you what something is; I show you how it is used in practice so you can connect the concept to your day-to-day work.

Comprehensive Coverage

From core CRM concepts like Accounts and Contacts to advanced platform features like Apex, Lightning Web Components, and Agentforce, my dictionary covers the full breadth of the Salesforce ecosystem. I continuously update the content as Salesforce releases new features three times a year.

Built with SLDS

This website is built using the Salesforce Lightning Design System (SLDS), so it looks and feels familiar to anyone who works with Salesforce daily. The Cosmos-inspired design brings the same modern, clean aesthetic you see in the Salesforce platform itself.

Who This Is For

• Salesforce Administrators looking up features and configuration options they encounter in Setup.
• Developers exploring platform capabilities, APIs, and development tools.
• Consultants preparing for client conversations and needing quick, clear explanations.
• Students and Certification Candidates studying for Salesforce exams and wanting concise, example-driven definitions.
• Business Users trying to understand the CRM tools available to them.
• Anyone Curious about the Salesforce ecosystem and wanting to learn something new.

Stay Connected

Have a suggestion for a new term? Found an error in a definition? Want to contribute? I would love to hear from you. Visit our Contact page to get in touch.