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How do you manage technical debt in a Salesforce org?

Technical debt = the cost of past shortcuts. In Salesforce: schema sprawl, deprecated automation tools, complex flows, custom code that should have been declarative, untested code, stale fields, unused customisations.

Identify:

  • Custom field count per object — when nearing 500/800 limit.
  • Active flow count per object — when many overlap.
  • Apex test coverage — below 75% blocks deploys.
  • PMD / static analysis findings — identifies anti-patterns.
  • Salesforce Optimizer — built-in debt analyzer.
  • Field utilisation — fields rarely populated.
  • Code duplication — copy-pasted logic.
  • Process Builder still active — end-of-life tool.
  • Manual deployments — vs DX-driven.

Quantify:

  • Maintenance hours spent on debt (vs feature work).
  • Incidents traced to debt-related root causes.
  • Time-to-deploy trending.

Communicate:

  • "We can't ship X next quarter because we need to address Y" — tie debt to business outcomes.
  • Show stakeholders concrete examples of debt's cost.

Address:

  • Tech debt sprints — dedicated capacity (10-20% of team time).
  • Quarterly cleanup — concentrated effort.
  • As-you-go — every new feature includes cleanup of related debt.
  • Major modernisation — periodic large investment to address accumulated debt.

Prioritisation:

  • High-friction debt — blocks new work or causes incidents.
  • High-leverage debt — fixing it unblocks many things.
  • Low-cost debt — opportunistic.
  • Cosmetic debt — only address when adjacent.

Common debt categories in Salesforce:

  • Process Builder + Workflow Rule still in use; should migrate to Flow.
  • Aura components that should migrate to LWC.
  • Visualforce pages with no Lightning equivalent built.
  • Custom code for what's now native.
  • Deprecated AppExchange packages lingering.
  • Profile sprawl — many similar profiles, should be permission set groups.
  • Org-wide defaults that don't reflect current security stance.

Anti-patterns:

  • Ignoring debt — accumulates exponentially.
  • Address-it-all-at-once rewrite — risky, expensive.
  • Tech debt sprints without measurement — work done but no visible improvement.

Senior architects normalise tech debt management as ongoing operational practice. Without it, orgs stagnate.

The senior insight: tech debt is OK in moderation, lethal at extreme. A little debt is the cost of velocity. Too much, and velocity collapses.

Why this answer works

Senior. The four-mode addressing pattern and the "OK in moderation" framing are mature.

Follow-ups to expect

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