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Salesforce QA / Tester
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How do you handle QA for emergency hotfixes?

Hotfix = emergency production fix. Faster than normal release; QA still required.

Hotfix process:

1. Incident triage.

  • Severity confirmed.
  • Decision to hotfix vs wait.

2. Root cause analysis.

  • Quick understanding of issue.
  • Identify minimal fix.

3. Fix development.

  • Dev makes change in hotfix branch.
  • Reviewed by lead.

4. QA testing.

  • Targeted tests: confirm fix works.
  • Regression on critical paths: confirm fix doesn't break.
  • Limited time — usually hours, not days.

5. Release readiness.

  • Critical defect resolved.
  • No major regressions.
  • Risk of release < risk of incident.

6. Deploy.

  • Production hotfix deployment.
  • Monitor closely.

7. Hypercare.

  • Heightened monitoring post-deploy.

8. Post-mortem.

  • Why did this happen?
  • What can prevent recurrence?

Hotfix QA realities:

  • Less testing than normal — accept some risk.
  • Faster turnaround — hours vs days.
  • Pressure — but rigor matters.

Tools:

  • Targeted regression suite for hotfix scenarios.
  • Quick automated tests in CI.
  • Manual verification of fix.

Common pitfalls:

  • Insufficient testing — fix breaks something else.
  • No rollback plan — fix worse than original.
  • No post-mortem — same issue recurs.

Senior QA insight: hotfixes are stressful but important. Have a hotfix process; don't improvise.

The senior framing: hotfixes save customers; bad hotfixes lose them.

Why this answer works

Senior. The process and "have a hotfix process" framing are mature.

Follow-ups to expect

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