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Salesforce QA / Tester
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How do you test integrations between Salesforce and external systems?

Integration testing requires coordinating both sides.

Levels:

1. Unit tests of integration code.

  • Apex tests with Test.setMock(HttpCalloutMock.class) for outbound.
  • Mock external responses.
  • Test happy / error paths.

2. Component tests.

  • Salesforce side: Apex callout to mock external.
  • External side: receive Salesforce calls; respond.

3. End-to-end integration tests.

  • Salesforce + external system live.
  • Trigger real flow; observe both sides.
  • Often manual or UI automation.

4. Contract testing.

  • Define API contract.
  • Both sides test against contract.
  • Tools: Pact, Postman.

5. UAT.

  • Real users; real data; real systems.

Test environments:

  • Salesforce sandbox + external test system.
  • Mock services for external when test instance unavailable.
  • Contract servers for contract testing.

Test scenarios:

  • Success path — happy data, normal flow.
  • Failure of external — external down; Salesforce should handle gracefully.
  • Slow response — timeout handling.
  • Invalid data — external returns malformed data.
  • Authentication failure — token expired.
  • Rate limiting — external throttles.
  • Eventual consistency — async flows.

Common pitfalls:

  • Only testing happy path — failures are common in production; not tested.
  • No mocking — tests dependent on external availability; flaky.
  • Manual integration tests — slow, skipped under deadline pressure.
  • No contract — Salesforce + external diverge; integration breaks silently.

Architecture for testability:

  • Wrap external dependencies in interfaces / Apex classes.
  • Mockable via dependency injection.
  • Configurable via Custom Metadata for endpoint switching.
  • Logging all integration events for forensics.

Senior QA insight: integrations break in production — they're a top source of incidents. Comprehensive integration testing pays back.

The senior framing: integrations are the most fragile parts of Salesforce systems. Test them most carefully.

Why this answer works

Senior. The level-based approach and "most fragile" framing are mature.

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