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Salesforce Consultant
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What's the difference between a Salesforce Consultant and a Salesforce Architect?

The roles overlap but emphasise different skills.

Salesforce Consultant (typically a Functional Consultant or Senior Consultant):

  • Business analysis — understanding the customer's process and goals.
  • Requirements gathering — workshops, interviews, story-writing.
  • Solution design — at the feature/process level.
  • Stakeholder management — engagement, communication, change management.
  • Project delivery — day-to-day coordination.

Outputs: SDD, user stories, demos, training material.

Salesforce Architect (Solution Architect, Technical Architect, CTA):

  • Technical architecture — at the platform/system level.
  • Data model design — objects, relationships, scalability.
  • Integration patterns — how systems talk to each other.
  • Security model — sharing, FLS, auth.
  • Code review — Apex/LWC quality, performance.
  • Reusable framework decisions — what gets standardised across the org.

Outputs: architecture diagrams, technical specifications, ADRs, code reviews.

Overlap:

  • Both think about solution fit and trade-offs.
  • Both engage with senior stakeholders.
  • A senior Consultant has architectural awareness; a senior Architect has business awareness.

Career progression:

  • Junior Consultant — gathers requirements, executes simple configuration.
  • Senior Consultant — leads streams, designs solutions, manages clients.
  • Solution Architect — designs for complex orgs, advises on architecture.
  • Technical Architect — deep technical, sometimes CTA.
  • CTA (Certified Technical Architect) — board-reviewed, top of architect track.

On a typical project:

  • Functional Consultant owns "what should it do for the user" — UX, processes.
  • Solution Architect owns "how should it be built" — architecture, patterns.
  • Project Manager owns "when and at what cost" — schedule, budget.

For small projects, one person plays multiple roles. For enterprise, distinct people.

Senior consulting career insight: not everyone wants the architect track. Some senior consultants focus on leadership (managing programs, owning delivery) — that's a valid alternative. The architect track suits those who want depth in technical design.

Why this answer works

Senior. Distinguishing the two roles cleanly and acknowledging both valid career tracks signal mature consulting.

Follow-ups to expect

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