Definition
Net Zero Cloud is a cloud-based product within the Salesforce ecosystem designed to address specific business needs. It provides a suite of tools, data models, and pre-built functionality that organizations can configure and extend to support their operations.
Real-World Example
an architect at Skyline Consulting recently implemented Net Zero Cloud to extend their Salesforce implementation to meet growing business demands. Net Zero Cloud provides the additional capability they need without requiring a separate third-party system, keeping everything within the trusted Salesforce ecosystem and reducing integration complexity.
Why Net Zero Cloud Matters
Net Zero Cloud (formerly Salesforce Sustainability Cloud) is a Salesforce product designed to help organizations track, analyze, and report on their environmental impact. It provides data models for capturing carbon emissions across Scope 1 (direct), Scope 2 (energy), and Scope 3 (supply chain) categories, along with tools for energy consumption tracking, waste management, and water usage. The platform includes pre-built emission factor libraries and calculation engines that convert raw activity data into carbon equivalent metrics, enabling organizations to build auditable environmental reports aligned with frameworks like GHG Protocol and CDP.
As climate regulations tighten globally and investors increasingly demand ESG transparency, organizations without structured sustainability tracking face regulatory fines, investor skepticism, and reputational risk. Net Zero Cloud becomes critical when companies need to set science-based targets, track progress against net-zero commitments, and report to stakeholders with auditable data. Organizations that delay implementing sustainability tracking often find themselves scrambling to reconstruct years of emissions data when regulations hit. Early adopters benefit from establishing baselines, automating data collection from utility providers and supply chain partners, and embedding sustainability metrics into executive dashboards alongside financial KPIs.
How Organizations Use Net Zero Cloud
- TerraChem Industries — TerraChem uses Net Zero Cloud to track Scope 1 emissions from their 15 manufacturing plants. Each facility logs fuel consumption, refrigerant usage, and fleet mileage into Salesforce records. The sustainability team uses pre-built emission factors to automatically calculate CO2 equivalents, generating quarterly board reports that show progress toward their 2030 reduction target.
- GreenChain Logistics — GreenChain tracks Scope 3 supply chain emissions using Net Zero Cloud. They collect activity data from 200+ shipping partners and use the platform's supplier engagement tools to request and validate emissions data. The sustainability dashboard shows which transportation routes have the highest carbon intensity, driving decisions to shift to rail or electric vehicles.
- Pacific Bancorp — Pacific Bancorp leverages Net Zero Cloud for financed emissions tracking — measuring the carbon footprint of their loan and investment portfolio. When regulators require climate risk disclosures, Pacific pulls auditable data directly from Salesforce showing the emissions associated with each industry sector they finance, satisfying TCFD reporting requirements without manual spreadsheet compilation.