Definition
A File (Your Company) is a Salesforce concept that combines platform functionality with Your Company-specific behavior. It is a building block used by developers and administrators to implement business logic and extend the platform.
Real-World Example
At their company, a CRM manager at Summit Group leverages File, Your Company to centralize important business data in one place. With File, Your Company configured to match their workflow, the team can quickly find relevant information, track changes over time, and generate reports that drive strategic decisions.
Why File, Your Company Matters
A 'Your Company' File in Salesforce is a file whose visibility has been set to 'All Users' or 'Internal Users,' making it accessible to everyone within the organization. This is the broadest sharing level for files within Salesforce, equivalent to posting a document on a company-wide bulletin board. It solves the distribution problem for content that genuinely needs to reach the entire organization — company policies, brand guidelines, product catalogs, org-wide announcements, and standard operating procedures that every employee should be able to access.
While company-wide files are convenient for broad distribution, organizations must be deliberate about what earns this visibility level. As the number of company-shared files grows, the Files tab and search results become cluttered, making it harder for users to find relevant documents. More critically, if sensitive documents are accidentally set to company-wide visibility, the exposure is maximum. Organizations should establish clear guidelines about which file categories warrant 'Your Company' visibility and regularly audit this file population to ensure that outdated policies, superseded templates, and accidentally over-shared documents are cleaned up.
How Organizations Use File, Your Company
- Pinnacle Corp — The marketing team uploads the current brand guidelines, logo package, and messaging framework as company files so that every department — from sales to HR to engineering — can access approved brand assets without submitting a request. This eliminates 50+ monthly email requests for 'the latest logo.'
- Horizon Technologies — The compliance team publishes the updated employee handbook and code of conduct as company-wide files at the start of each fiscal year. Every employee can access these documents from the Files tab, and the compliance team can track who has viewed them using file analytics for audit purposes.
- Summit Operations Group — Standard operating procedures (SOPs) for common processes like expense reporting, PTO requests, and IT support tickets are shared as company files. New hires can find all onboarding documents in one place without needing to know which team to ask, reducing onboarding support tickets by 35%.