Debug Logs

Development 🔴 Advanced
📖 4 min read

Definition

Debug Logs is a Setup page where administrators and developers configure and view detailed logs of Apex code execution, workflow rules, validation rules, and other system processes. Debug logs capture execution details at configurable levels (ERROR, WARN, INFO, DEBUG, FINE) and are essential for troubleshooting issues in production and sandbox environments.

Real-World Example

A developer at OrbitTech sets up a debug log trace on her own user with the Apex Code log level set to FINEST. She then triggers a Lead conversion to reproduce a reported bug. The resulting debug log reveals that a trigger is firing twice due to a recursive call, and a SOQL query is returning unexpected results because of a missing filter condition.

Why Debug Logs Matters

Debug Logs is the Setup page in Salesforce where administrators and developers configure and manage debug log trace flags, set log levels for different categories, and view or download captured logs. The page provides controls for specifying which users, Apex classes, or triggers should be traced, and at what granularity. Log level categories include Database, Workflow, Validation, Callout, Apex Code, Apex Profiling, and System, each configurable from ERROR through FINEST. This centralized management interface is essential for systematic troubleshooting because it gives teams control over what gets logged and for whom.

In production environments with hundreds of users and complex automations, the Debug Logs Setup page becomes a critical operational tool. When a production issue is reported, the first response is often to enable a trace flag on the affected user through this page, reproduce the issue, and then analyze the captured log. Organizations that develop a systematic approach to debug log management, including standard log level configurations for common issue types, naming conventions for trace flags, and procedures for capturing and sharing logs, resolve production issues significantly faster. The page also helps identify who currently has trace flags enabled, preventing situations where forgotten trace flags consume system resources or where too many concurrent trace flags exceed the platform limit of 20.

How Organizations Use Debug Logs

  • OrbitTech — A developer at OrbitTech navigated to the Debug Logs Setup page to configure a trace flag on her own user with Apex Code set to FINEST level. She then triggered a Lead conversion to reproduce a reported bug. The resulting log revealed a recursive trigger call and a SOQL query missing a filter condition, both visible in the captured log entries.
  • Apex Dynamics — The support team at Apex Dynamics established a standard operating procedure for production issues: the on-call admin immediately sets up a trace flag on the affected user through Debug Logs, asks the user to reproduce the issue, downloads the log, and attaches it to the incident ticket for the development team to analyze.
  • Coastal Financial — Coastal Financial's admin noticed that debug logging was consuming excessive resources because multiple developers had left trace flags active. By reviewing the Debug Logs Setup page, she identified 12 active trace flags, removed the unused ones, and implemented a team policy requiring trace flags to be deleted after each troubleshooting session.

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